"Many thanks for all your hard work on behalf of my company. I appreciate that when acquiring a small business, where the owner has few management skills, the problems and delays can seem insurmountable. Your almost laid back cool approach produced great results. You understood the importance of the deadline and ensured the remaining issues were resolved and exchange of contract achieved.
Your approach minimised the work necessary on your part and prodded the vendors solicitor to do the same. In BNI you have spoken of your insistence on dealing with clients personally, of being contactable and producing results. This mirrors my experience with you and your staff.
I will have no hesitation in recommending you to my circle of contacts."